Privacy Policy

Last Updated: 01 January 2024

1. Introduction

Welcome to Tagtalk, India’s largest digital out-of-home (DOOH) player in the Food & Beverage (F&B) space. Tagtalk is owned and operated by “Tagtalk Internet Private Limited”, headquartered in Pune. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share your information and how we comply with relevant regulations, including Meta’s Graph API policies.

2. Information We Collect

We collect information from a variety of sources, including our website, digital signage, and social media platforms. This information may include:

  • Personal Information: Information that identifies you or could reasonably be used to identify you, such as your name, email address, phone number, and postal address, Social media Handles.
  • Usage Information: Information about how you use our services, including website visits, interactions with digital signage, and social media engagements.
  • Device Information: Information about the device you use to access our services, such as IP address, browser type, and operating system.
  • Cookies and Similar Technologies: Data collected through cookies and other tracking technologies to understand user behavior and preferences.

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Communicate with you about services, promotions, and updates
  • Personalize your experience
  • Comply with legal obligations and enforce our terms of use

4. Social Media Integration and Meta's Graph API

We use Meta’s Graph API to display hash-tagged or mentioned posts from public profiles on our digital signages. When doing so, we comply with Meta’s terms of use, including:

  • Displaying only public posts that have been hashtagged or where registered handles have been mentioned
  • Respecting users’ privacy settings and not accessing private profiles
  • Ensuring that displayed posts are attributed to the original creators
  • Allowing users to opt out if they do not want their content displayed on our platforms
  • Not storing any media on our servers on cloud or locally

5. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services
  • Business Partners: Collaborators and affiliates with whom we share promotional activities
  • Legal and Regulatory Authorities: As required by law or regulation
  • Others with Your Consent: When you authorize us to share your information

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • The right to access and correct your personal information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications
  • The right to opt out of having your social media content displayed on our digital signage

To exercise these rights, please contact us at contact@tagtalk.ai

7. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no system can guarantee complete security, and you should take care when sharing personal information online.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or need to exercise your privacy rights, please contact us at:

Tagtalk Internet Private Limited

Email: contact@tagtalk.ai

Phone: +91-9022 811 811